Refund Policy
Return and Refund Policy for The Tarq Fashion by Codingclave Development LLP
At The Tarq Fashion, we prioritize customer satisfaction and strive to ensure a pleasant shopping experience. Please review our return and refund policy to understand our practices and procedures regarding product returns and refunds.
1. Eligibility for Returns
Time Frame: Items must be returned within 7 days from the date of purchase.
Condition: Items must be unused, unwashed, and in their original condition with all tags attached.
Proof of Purchase: A valid receipt or proof of purchase is required for all returns.
Customized or personalized items.
2. Return Process
Initiate a Return: Contact our customer service team at [insert customer service email or phone number] to initiate a return. Provide your order number and the reason for the return.
Receive Return Instructions: Our team will provide you with return instructions and a return authorization number.
Pack and Ship: Securely pack the item(s) in the original packaging, if possible, and include the return authorization number. Ship the package to the address provided by our customer service team.
Inspection and Approval: Once we receive your return, our team will inspect the item(s) to ensure they meet the return criteria. If approved, a refund will be processed.
3. Refund Policy
Refund Method: Refunds will be issued to the original payment method used at the time of purchase.
Processing Time: Please allow 7-10 business days for the refund to be processed after the return is received and approved.
Shipping Costs: Original shipping costs are non-refundable. If the return is due to a defect or error on our part, we will cover the return shipping costs.
4. Exchanges
Exchange Eligibility: Items eligible for return can be exchanged for a different size or color. The exchange process follows the same steps as the return process.
Availability: Exchanges are subject to product availability.
5. Damaged or Defective Items
Report Issues: If you receive a damaged or defective item, please contact our customer service team immediately at [insert customer service email or phone number].
Resolution: We will arrange for a replacement or refund for the damaged or defective item.
6. Contact Us
For any questions or concerns regarding our return and refund policy, please contact us at:
Email: thetarqfashion@gmail.com
Phone: 9076995333
Address: Vikasnagar, Lucknow Pin-226022
Thank you for shopping with The Tarq Fashion. We appreciate your business and are committed to providing high-quality products and excellent customer service.
This policy is subject to change without notice. Please refer to our website for the most current version of our return and refund policy.